Usb Device Not Recognized Windows 8.1
Many times when we insert USB drives into the USB port Windows shows up a message that USB is not recognized by Windows 7 or even Windows 8.1 as it has malfunctioned. Mar 31, 2014 - If your USB device is not detected and you get a USB Device Not. 6 If you are using Windows 8, Windows 8.1, Windows Server 2012 R2.
Last updated on February 4th, 2017
Several times I have faced problems with USB devices in all Windows versions. For instance a USB device (e.g. printer, scanner or webcam) is not functioning or a USB storage device (e.g. USB flash disk) is not detected at all. USB devices issues can occur for different reasons.
For example, when you eject a USB storage device without using the “Safely Remove hardware” option or after a program or Windows Update or after a virus attack. If you face problems with USB devices, then you can use this troubleshooting guide to resolve your USB problems.
USB Errors – Symptoms that can fixed using this guide:
– USB Device not recognized
– USB Printer not recognized or not printing
– USB Storage device cannot be recognized or ejected through “Safely Remove” option.
– USB device driver not successfully installed or Windows cannot install USB device error.
– Unrecognized USB device in Device Manager (error code 43)
How to Troubleshoot & Solve USB device recognition issues.
Before continuing to apply the solutions given below perform these steps:
1. Completely Shutdown your computer and remove the power cable. (Also remove the battery if you own a laptop). Leave it unplugged for about 5-10 minutes and then re-plug the power cord (and the battery). Turn On your computer and check if your USB devices are working.
2. If you own a laptop:
- Turn off your laptop.
- Unplug the AC power adapter and the battery.
- Leave your computer without power for about 15 minutes.
- Reinsert the battery
- Turn on your laptop.
- Plug one by one all USB devices.
- Check if the USB not recognized problem is solved and the USB devices are working.
- Plug the AC power adapter.
3. Change the USB cable that connects your computer with the USB device.
4. Download Hirens BootCd and boot your computer in MiniXP environment. Plug a USB flash stick on an empty port. Open Windows Explorer and check if you can access USB stick's contents. (Instructions on how to download and start your computer from HirensCD MiniXP can be found at the steps 1,2 & 3 on this tutorial). If you cannot access USB stick's contents, then probably your motherboard's USB ports are damaged.
5. Scan your computer for malware by using the instructions in this guide: Quick Malware Scan and Removal Guide.
Solution 6: Completely Remove and Re-Install all Universal Serial Bus Controllers & USB Devices
Solution 1: Solve USB problems with Microsoft USB Fix It utility.
1. First download the Microsoft Fix It utility to your computer.*
* Notes:
– Windows 8 & 8.1 users must download the Windows 8 USB Hotfix.
– Windows 7 USB Fix it Utility can work also for Windows Vista & Windows XP.
– Windows Vista users can try also the USB Devices Fix It utility for Windows Vista.
– Windows XP users can also try the USB Fix it for Windows XP.
- Windows 8, 8.1, Server 2012: USB Hotfix (https://support.microsoft.com/kb/2830154).
- Windows 7, Vista & XP:USB Fix It utility (https://support.microsoft.com/mats/windows_usb_diagnostics).
- Windows Vista (alternative): USB Devices Fix It for Windows Vista (http://windows.microsoft.com/en-us/windows-vista/tips-for-solving-problems-with-usb-devices)
- Windows XP (alternative): USB Fix It for Windows XP (https://support.microsoft.com/kb/817900)
2. RunMicrosoft Fix It tool and press “Accept”.
3. Select “Detect problems and apply the fixes for me (Recommended)” option.
4. Let the troubleshooter to fix USB problems and press “Next”.
If your problem is fixed, close the troubleshooter and check your USB devices functionality.
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Solution 2: Diagnose & Solve USB problems with Windows Troubleshooter
1. Open “Troubleshooting” from Control Panel. To do that:
- Press “Windows” + “R” keys to load the Run dialog box.
- Type “control panel” and press Enter.
2. Change the “View By” option to “Small icons” and click “Troubleshooting”.
3. Under “Hardware and Sound” section, click “Configure a device”.
4. When Hardware and Devices troubleshooter appears on your screen, press “Next”.
5. When troubleshooter diagnose is completed, apply all fixes prompted and then check USB functionality.
Solution 3: Change USB Suspend settings.
1. Open Power Options from Control Panel. To do that:
- Press “Windows” + “R” keys to load the Run dialog box.
- Type “control panel” and press Enter.
2.Double-click to open “Power Options”.*
* Notice: If you don’t see “Power Options” change the “View By”: “Small Icons”.
3. Click “Change plan settings”.
4. Click “Change advanced power settings”.
5. At Advanced power settings, expand “USB Settings” and set “USB selective suspend setting” to “Disabled”.*
* Notice: For laptop computers you have to change this setting in both fields there: On Battery & Plugged in.
6. Press “OK” and restart your computer.
Solution 4: Change USB Power Management Settings.
1.Unplug all USB devices and open Device Manager. To do that:
- Press “Windows” + “R” keys to load the Run dialog box.
- Type “devmgmt.msc” and press Enter.
2. In device manager, double-click to expand “Universal Serial Bus controllers”.
3. Double-click to “USB Root Hub” to open its properties.
4. Click “Power Management”.
5.Uncheck (Deselect) the “Allow the computer to turn off this device to save power” option and press “OK”.
6. You must perform the same operation (steps 3, 4 & 5) for all “USB Root Hub” devices.
7. Close “Device Manager” and plug all your USB Devices again.
Solution 5: Install the latest Intel Drivers by using the Intel® Driver Update Utility.
1. Download the install the Intel® Driver Update Utility.
2. When the installation is completed, press the Start Scan button and let the program to detect and find the latest drivers for your Intel devices.
3. After scan, Download the drivers found.
4. Finally press Install and follow all the prompts, to install the latest Intel drivers found and restart your computer.
Solution 6: Completely Uninstall and Re-Install all Universal Serial Bus Controllers & USB Devices.
1.Unplug all USB devices and open Device Manager. To do that:
- Press “Windows” + “R” keys to load the Run dialog box.
- Type “devmgmt.msc” and press Enter.
2. In device manager, double-click to expand “Universal Serial Bus controllers”.
3.Right-click on every USB device found there and select “Uninstall”.
* Note: If you lose the connectivity with your USB Keyboard or the USB Mouse, during uninstall, then unplug & plug them again on the computer.
4.Restart your computer.
5. After restart wait until Windows automatically install all USB Serial Bus controllers again.
6. Now plug your USB devices (one by one) and see if your computer can recognize them properly and without errors.
Attention: At this point, if a USB device is still not recognized by Windows, then you must uninstall the specific USB device using Device Manager and install it again.
7. Uninstall USB unrecognized devices.
Example 1: If you plug your USB flash disk (USB Storage device) and it doesn't appear on Windows Explorer, then find this storage device in Device Manager and uninstall it. After uninstalling, unplug the storage device from your computer and plug it again.
Example 2: If you plug your mobile phone (by using a USB cable) and it is not recognized by Windows, then find your mobile phone in Device Manager (usually it is under “Portable Devices) and uninstall it. After uninstalling, unplug the Mobile’s USB cable from your computer and plug it again.
Good Luck!
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'USB device malfunctioned and not recognized' is an error that usually occurs in Windows 10/8/7/XP when you plug in a USB external device or Android device to a PC. When it happens, the USB will not show up on your computer. In this case, you will not be able to open your device or access your data. In different situations, the error is followed by different messages:
'The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.'
'One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.'
The USB device malfunctioned and not recognized error has frustrated a large number of users. If you are one of the victims, here are some fixes you can try resolve the issue and make your device detected by your PC. Besides, we highly recommend you try a data recovery tool to recover data from the malfunctioned USB if the fixes listed here won't work.
4 Fixes for Device Malfunctioned and Not Recognized in Windows 10/8/7/XP
- Fix 1. Remove Power Supply
- Fix 2. Fix USB Hub
- Fix 3. Reinstall USB device driver
- Fix 4. Change the USB Selective Suspend Settings
If your device is not recognized, you can try the four solutions below for troubleshooting. If you need fixes for Seagate external hard drive not recognized, check the online guide.
Fix 1. Remove Power Supply to fix USB device malfunctioned/not recognized issue
- Remove your Power Supply plug from the PC.
- Now Restart your PC.
- Now connect your USB device to the USB ports. That's it.
- After the USB device connected to your PC, then plug in Power Supply to PC.
Fix 2. Fix USB Root Hub to fix 'USB device malfunctioned and not recognized' issue
- Open Device Manager. Find the Universal Serial Bus controllers option and single click it to expand.
- Find the USB Root Hub option in this category. Right-click it and choose Properties.
- Go to the Power Management tab and uncheck the Allow the computer to turn off this device to save power option. Then click OK to save your change.
Fix 3. Reinstall USB device driver to make malfunctioned/unrecognized USB device show up
- Open Device Manager (Right Click on Windows Logo and Click Device Manager).
- Now find and expand Universal Serial Bus controllers. Now right click on USB drivers and click Uninstall. Do for all USB drivers one by one.
- Now, restart your PC. The USB drivers are automatically re-install and solve the corrupted USB devices problem.
Fix 4. Change the USB Selective Suspend Settings when USB device is not recognized
- Right-click on the Windows icon and click Power Options.
- In the Choose or customize a power plan windows, click Change plan setting
- In the Edit Plan Settings window, click Change advanced power settings.
- In the Power Options window, find and expand USB settings, expand USB selective suspend settings and Disable both On battery and Plugged in settings.
- Then Click Apply and OK to save the settings.
Recover Data After Fixing USB Device Malfunctioned and Not Recognized Error
Those four ways we mentioned above are all the possible ways said to be helpful to fix the 'USB device malfunctioned and not recognized' error.
If one of the fixes worked, you should be able to access your USB and use the saved data again.
If none of them works for you or if you cannot access the USB, please try third-party software to retrieve your data. Here, EaseUS disk data recovery can help even when your USB device is listed in disk management but not showing up on your computer. The program works well in Windows 10/8/7/XP and other previous versions.
- Notice:
- Please stop using your USB flash drive once you lose files on it, in case newly produced data overwrite entries to the lost files.
Step 1. Connect USB to your PC and run USB data recovery software.
- Connect the USB flash drive on which your files to your computer and launch EaseUS USB data recovery software - Data Recovery Wizard on your PC.
- Select your USB drive under External Devices and click Scan to start finding your lost files.
Step 2. Scan to find all lost files from USB.
How To Fix Usb Device Not Recognized
- EaseUS Data Recovery Wizard will thoroughly scan your USB flash drive and find all your lost data on it.
Step 3. Restore all lost files from USB.
- After the scanning process, you can check and preview found USB files in this program.
- 'Deleted Files' is for you to find deleted files. And 'Lost Partition Files' is quick access to find formatted data.
- Double-click the files to preview and choose available ones, click 'Recover' to save them to a secure location on your PC or other external storage devices
To retrieve data from USB devices, we suggest you save retrieved files to another secure location in case of further problems.
Notes for Formatting USB to NTFS/FAT32 and Recreate Partition on USB
After restoring the data from USB, don't rush to resue your USB drive if it's still not recognized or malfunctioned. Formatting and recreating a new partition can help:
- Connect the USB to PC, right-click on This PC/My Computer and select Manage.
- Enter Device Manager, select Disk Management, locate and right-click on your malfunctioned USB and select Format volume..
- Complete the Format process and set the file system to NTFS or FAT32.
Now you can check if the USB shows up in your computer or not, if not, continue with the steps below:
- Open Disk Managment, right-click on USB and select Delete Volume, complete the process.
- When USB shows as unallocated, right-click on it and select New Simple Volume, set the drive letter and file system (NTFS/FAT32) for it, and complete the process.
Windows 7 Does Not Recognize Usb
After this, you should be able to access the USB drive on your PC and save data on it again.